RESERVATIONS

• For general bookings, our book will open up to 3 months in advance to book online.
• Private dining room bookings can be taken further in advance by emailing or calling our reservation team.
• Every day we reserve certain number of seats for Sentaku or Kaiseki menu. 
• Our Sentaku Menu (your choice) is available for lunch and dinner.
• Our 7 course and 11 course Kaiseki menu (set menu) is available for lunch and dinner.
• Our Omakase counter experience for up to 4 guests is served at lunch and dinner, there are strict timings involved, please read the Omakase dining guide for full understanding.
• Please choose your number of covers, time, and then menu when selecting online.
• If the menu you desire is not shown, then it means that that choice has now sold out for that session, you may have to choose a different time, day or cover number to find the availability to suit.
• When dining with us we require the whole table to dine from the same chosen menu. 
• Please note our kitchen closes at 15:00 and 23:00 respectively. For lunch we kindly ask that you leave the premises by 15:30. 
• Your reservation will be held for 15 minutes after the booking time. If your party arrives after this time, we cannot guarantee a table. 
• If you are delayed you must please give us a call, so we can hopefully still maintain your booking, or book you in for another occasion.
• The largest table we can accommodate in the restaurant is for a party of 6 guests. For parties of 7-14 guests our private dining room will be offered if available. 
• On Thursdays to Saturdays our restaurant will open for a Nijikai after dinner service from 23:00. This follows the Japanese tradition of spending time with friends after dinner. Should you wish to join us for this party, a new booking will be requested. You can do this online or via email to our reservations team for assistance. If you do not indicate you wish to stay then your table will be re-booked at 23.30 for the Nijikai service.

DIETARY REQUIREMENTS

• Due to nature of our cuisine, we do not create a vegan menu or options.
• Vegetarian dishes and a vegetarian tasting menu are available.
• Pescatarian options are available for the Kaisaki menu with at least 72hrs notice in advance.
• Due to the high presence of soy in Japanese cuisine, unfortunately we cannot offer a “Gluten Free” menu at Musu. There are a few suitable dishes on our Sentaku menu and some sushi / sashimi options, but the choice is unfortunately limited due to this.
• If you or any of your guests have other dietary or religious dietary requirements please let us know via email on reservations@musumcr.com. We will require at least 72 hrs notice prior to your booking, and we may or may not be able to accommodate your request.
• The principle of a Kaisaki set menu is you entrust the chef to create a balanced seasonal menu for you, therefore we do not accommodate changes or dislikes to menus or dishes.
• Although all care has been taken to eliminate the allergen cross contamination in our supply chain and kitchens, please note we are unable to guarantee that the environment will be completely allergen free, and ask that you make us aware in advance and on arrival in the restaurant if you have any allergen issues or concerns.

CHILDREN

• Young guests are welcome in MUSU on the understanding they dine from our Sentaku or Kaisaki menu. 
• Please note we do not provide a children’s menu.
• The restaurant is a formal setting and would advise parents that to enjoy our menu children should be at least 11 years old. 
• Children cannot be seated for dinner after 18.30
• Due to the size of the site we cannot accommodate prams.

DRESS CODE

• The dress code at MUSU is casual elegant.
• Please note we do not allow sports trainers, shorts, athletic wear or sports jerseys / colours.

CANCELLATIONS

• In the event the booking is cancelled or amended with less than 48 hours notice, or a no-show at the restaurant, a cancellation fee of £50 per person will be charged for our Sentaku Menu, or full price when on Omakase or Kaiseki Menus. This will be charged to the card provided upon making of the reservation.
• Please note this applies to all cancellations, amendments and no shows, and it is not discretionary.